FAQ
Finance accounts — common questions
Can you guarantee very early morning pickups?
Yes — early cars are assigned to a named driver the night before, dispatched with margin and confirmed by SMS before arrival. Standing pre-6am bookings for market open run daily without re-booking, at the same fixed rate as daytime journeys.
Can journeys be billed to deal codes or desks?
Yes — deal codes, desk codes and cost centres are captured at booking, and the monthly invoice arrives sorted by them with a CSV export for your expense platform. Client-chargeable journeys are flagged for onward billing.
Can reporting respect information barriers between desks?
Yes — where walls apply, journey reporting is segmented at setup so one desk's travel isn't visible to another's approvers, agreed with your compliance function.
Do you run investor roadshows?
Yes — dedicated cars and drivers run management teams through multi-stop investor schedules across the City, Mayfair and Canary Wharf, with a coordinator watching the timetable. See our roadshow chauffeur service for the full detail.
How do airport transfers work for tight pitch days?
Collections are flight-tracked and schedules built backwards from the meeting: landing, a hotel bag-drop if needed, then the boardroom — and the return car timed against your actual departure. Delays adjust dispatch automatically.
Are drivers aware of the sensitivity of what they might overhear?
Yes — drivers on finance accounts are directly contracted to RushXO and briefed explicitly: calls about live positions, pending transactions and personnel go no further than the cabin. Confidentiality undertakings are standard.
What does a finance account cost to run?
There's no setup fee and no minimum volume — you pay agreed fixed rates per journey or per day. Rates are set at account opening based on routes and volume; call 020 8888 9988 to scope one.
