FAQ
Media & production accounts — common questions
Do your drivers work to call times rather than ETAs?
Yes — talent and crew journeys are planned backwards from the call sheet with buffer built in, drivers arrive early and confirm to the coordinator, and a changed sheet re-times the cars as soon as you tell dispatch.
Can you run cars at wrap, even at 3am?
Yes — dispatch runs 24/7 and wrap cars are positioned from your estimated wrap time, then released to addresses as crew emerge. Unsociable hours carry the same fixed rates as daytime, and every journey feeds the production's duty-of-care record.
Will drivers sign NDAs for a production?
Yes — drivers on production rotas sign confidentiality undertakings as standard, and production-specific NDAs where required. What happens on set, in the car or at the artist's hotel goes nowhere.
How is a production account billed?
Journeys are coded to the production and optionally a department at booking. Each production accountant gets a clean cost report, the parent company one monthly VAT invoice, and wrapped productions receive a closing statement for the PO file.
Can you handle press junkets and premieres?
Yes — junket days run as marshalled shuttle loops against your run order between hotels, studios and broadcasters; premiere nights coordinate arrival timing, drop points and holding positions with the venue.
Do you transport kit, rushes or props?
Yes — estates, MPVs and 8-seaters move departments and kit between locations, and accountable named-driver runs cover rushes, drives and props where chain-of-custody matters.
Can international talent be met at the airport?
Yes — flight-tracked collections at Heathrow, Gatwick and all London airports, straight to hotel or set, with discreet no-name-board handling for recognisable talent and updates copied to coordinator, agent and production as you choose.
