FAQ
Bank & Moorgate — common questions
How do pickups work with Bank junction's traffic restrictions?
Compliantly — drivers never route through the restricted junction in controlled hours. Each building is assigned its nearest legally workable kerb — the Lothbury and Gresham Street sides for the Bank cluster, Moorfields for Moorgate — saved to your account and messaged to the passenger on approach, typically sixty seconds' walk from the lobby.
Which buildings do you have working pickup points for?
The Royal Exchange and Threadneedle Street cluster, Cornhill, Old Broad Street, Moorgate and Moorfields, Finsbury Circus, Ropemaker and the London Wall towers — and any core address you add is mapped to its kerb on first booking, then honoured on every one after.
How fast is Bank to Canary Wharf or Mayfair?
Roughly 15–25 minutes east to the Wharf and 20–30 minutes west to Mayfair depending on hour — fixed hop fares from £22 each way, with the return car assigned in advance rather than summoned on the pavement.
Can you meet guests arriving at Liverpool Street or Moorgate stations?
Yes — gate-line meets with a name board, train-tracked from origin, then a short escorted walk to the legally waiting car; the full mechanics are on our station pickup page.
Do rates change late at night in the City?
No — account rates are fixed around the clock with no surge or out-of-hours uplift, so the 11pm car after a client dinner costs what a mid-morning hop costs.
Does the district service need a separate account?
No — it runs on the standard corporate account: one monthly invoice, desk and client codes, named bookers. The district page just tells you how well we know your kerbs.
