What happens when it snows
London handles snow badly. Trains are cancelled or run at reduced speed, the Tube suffers above ground, and ride-hail prices surge on the exact day everyone needs a car. Flights are delayed and cancelled, and airport transfers become a lottery.
Our fares are fixed at booking. Snow does not change the number. Neither does the traffic that follows it.
The honest part
Some journeys are not sensible in heavy snow, and we will say so rather than take your money and strand you. If the M25 is closed or a route is genuinely dangerous, we will tell you before you book, not after the driver sets off.
What to do if you are flying
- Check your flight first. If it is cancelled, do not rush to the airport.
- Leave earlier than you think. Journeys take longer, not less long.
- Book ahead. Cars are finite and the demand is enormous.
- Flight-tracked bookings adjust automatically — if your flight slips two hours, so does the pickup, free.
Related
Does your taxi wait if you are delayed? · Tube strike guide