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AIRPORT GUIDE · MEET & GREET

Meet & Greet Airport Pickups Explained

'Meet & greet' gets used loosely — here's exactly what it means with RushXO: where the driver stands, how the name board works, and why it's included, not an extra.

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“Meet & greet” should mean a driver waiting inside arrivals with your name — not a phone call from a car park. Here’s precisely how the RushXO arrivals pickup works, and why it matters most for older passengers, families and business travellers.

What happens, step by step

  • You book with a flight number — that switches on flight tracking
  • We watch the flight — the driver is dispatched against your actual landing, early or late
  • Name board in arrivals — you clear the hall and there’s your name; no calls, no rank queue
  • Luggage help to the car — the driver walks with you and loads the bags
  • Fixed fare, nothing to settle — the price was agreed at booking

Why it's included, not an add-on

Some operators charge extra for the arrivals meet or quietly make you find the car park. With RushXO the name-board meet and 60 minutes’ free waiting are standard on airport pickups — and any airport drop-off fee is already inside the fixed fare. What you’re quoted is what you pay.

Who it matters most for

At the smaller airports it's even easier

At compact terminals like London City, the name board is a short walk from the gate — the meet-and-greet that’s a project at Heathrow is effortless there.

FAQs

Where does the driver wait for a meet & greet?
Inside the arrivals hall with a name board showing your name — not in a car park or at a rank. You clear the terminal and walk straight to your named driver.
Is meet & greet an extra charge?
No — the name-board arrivals meet and 60 minutes free waiting are standard on airport pickups, and any drop-off fee is already inside the fixed fare.
What if my flight is delayed?
Booking with a flight number switches on tracking; the driver is dispatched against your actual landing, so a delay changes nothing and costs nothing extra.

Book a fixed-fare transfer

Send us the train, flight or ship details and we handle the rest — tracking, meet & greet and waiting time are all in the fixed fare.