A wheelchair accessible taxi in London should remove uncertainty, not add to it. That means three things done properly: the right vehicle confirmed before the journey rather than hoped for on the day, a driver allocated to your booking in advance, and a fare that's fixed when you book — the same price at 6am for a hospital appointment as at 2pm on a Saturday.
How WAV booking works
Wheelchair journeys vary, so we confirm the vehicle to your requirements rather than sending a generic car. When booking, tell us: whether you'll travel in the wheelchair or transfer to a seat; the chair type (manual or powered) and its dimensions if travelling in it; how many companions are travelling; and any equipment coming along. For WAV bookings, WhatsApp or a phone call is the fastest route — a real person confirms the vehicle and your fixed quote before anything is charged.
What's fixed, what's confirmed
| Item | How it works |
|---|---|
| Fare | Fixed at booking on distance and vehicle — no surge, no night or early-morning premium |
| Driver | Allocated to your booking in advance, not matched on the day |
| Vehicle | WAV confirmed to your stated requirements before the journey |
| Airport pickups | Meet & greet in arrivals, 60 minutes free waiting, free flight tracking |
Your exact WAV quote is confirmed at booking once we know the vehicle your journey needs.
Hospital and medical journeys
Medical appointments are unforgiving of transport that doesn't show. A pre-allocated driver removes the on-demand lottery, and the fixed fare means an early appointment doesn't cost more than an afternoon one. If the appointment involves a return leg, book both together and mention the expected wait — arrangements are confirmed with your booking. See our dedicated hospital wheelchair taxi guide.
WAV route guides
Hospital Wheelchair Taxi
Appointments, clinics and care facilities.
AirportDartford to London City: Wheelchair
WAV airport run, fixed fare.
AccessibleDartford–London City: Accessible Transfer
Door-to-terminal WAV journey guide.
FAQs
Can I travel in my wheelchair, or do I transfer to a seat?
Both are possible depending on the vehicle and your chair. Tell us at booking whether you'll travel in the chair or transfer to a seat, plus the chair type and dimensions, and the right vehicle is confirmed before your journey.
How do I book a wheelchair accessible taxi?
Book online, or for WAV journeys the quickest route is WhatsApp or phone — tell us your requirements and pickup details, and you'll get a fixed quote with the right vehicle confirmed.
Is there an extra charge at night or for early hospital appointments?
There's no night or early-morning premium — the fare is fixed on distance and vehicle at booking, the same price at 6am as at 2pm. Your exact WAV quote is confirmed when you book.
Do you cover airport pickups with a wheelchair accessible vehicle?
Yes — airport pickups include meet & greet in arrivals with 60 minutes of free waiting and free flight tracking. Mention the WAV requirement at booking so the right vehicle and meeting arrangements are confirmed in advance.
Tell us what your journey needs
Chair type, companions, pickup and destination — a real person confirms the right vehicle and your fixed quote.