London taxi apps ranked for 2026 — with the scoring shown
Most "best taxi app" lists are vibes. This one has a scorecard. Six apps, six weighted criteria, and every score on the table — so you can disagree with our weights and still use our data.
Quick verdict: Bolt edges the overall table on value, Uber wins coverage and features, FreeNow is the black-cab pick, and Addison Lee tops the fixed-price premium tier. No app wins every journey — most Londoners keep two or three, and pre-book a fixed fare for the journeys that can't go wrong.
How we scored (the methodology)
Each app is scored 1–10 on six criteria, weighted by how much they affect a typical London rider. Scores reflect August 2026 conditions: post-VAT-change pricing (20% VAT on full London fares since 2 January 2026), current TfL tariffs (£4.40 black-cab minimum since 25 April 2026), and published fare ranges from independent 2026 price tracking.
| Criterion | Weight | What we measured |
|---|---|---|
| Off-peak price | 25% | Typical fare on a 3–4 mile city trip and a Heathrow run |
| Surge exposure | 20% | How far and how often the price moves at peaks (lower = better score) |
| Availability | 20% | Driver supply across all zones, wait times, late-night reliability |
| Fleet & quality | 15% | Vehicle standard, range of classes, accessibility options |
| Airport performance | 10% | Pickup experience, fare predictability, drop-off charge handling |
| Support & trust | 10% | Human support, licensing transparency, dispute handling |
The 2026 scorecard
| App | Price | Surge | Availability | Fleet | Airports | Support | Weighted |
|---|---|---|---|---|---|---|---|
| Bolt | 9 | 4 | 7 | 6 | 6 | 5 | 6.6 |
| Uber | 7 | 3 | 9 | 8 | 6 | 5 | 6.4 |
| FreeNow | 5 | 8 | 6 | 8 | 5 | 6 | 6.2 |
| Addison Lee | 4 | 10 | 6 | 9 | 9 | 8 | 6.9* |
| Gett | 5 | 7 | 5 | 8 | 5 | 7 | 5.9 |
| Wheely | 2 | 9 | 4 | 10 | 8 | 8 | 5.7 |
Bolt
Best overall valueWeighted 6.6 · strongest on: off-peak price
Bolt runs the same on-demand model as Uber, typically 10–20% cheaper on comparable routes — the gap widens outside central London. Independent April 2026 testing on the Heathrow–central corridor found Bolt marginally under Uber across dozens of bookings. The trade-offs: a slightly smaller fleet means longer waits in outer zones, surge behaviour is nearly as aggressive as Uber's (multipliers approaching 3× were recorded over Easter 2026), and support is app-only. If you check one alternative before every Uber booking, make it this one.
Uber
Best coverage & featuresWeighted 6.4 · strongest on: availability
Still the deepest driver pool in London and the most polished product: fare splitting, scheduled rides, UberX through Exec and XL, plus Uber Taxi for black cabs (with a booking fee). Off-peak it's competitively priced; at peaks it's the most surge-exposed platform in this list, with 2026 airport fares recorded at £100–£140+ against £60–£85 off-peak. The January 2026 VAT change hit Uber hardest in perception terms simply because it carries the most riders — a £70 December journey became roughly £81–£83 in January for the identical route.
FreeNow
Best for black cabsWeighted 6.2 · strongest on: surge resistance
The easiest way to get a Knowledge-trained black cab to your phone. The regulated meter never surges, bus lanes carve through central traffic, and accessibility is built into the fleet. Base fares run 30–50% above UberX equivalents, driver supply thins beyond Zone 1, and watch for app-level peak surcharges on some bookings. Full head-to-head in our FreeNow vs Uber vs Addison Lee comparison.
Addison Lee
Best fixed-price premiumWeighted 6.9 · strongest on: price certainty & airports
Fifty years in the game and still the corporate benchmark: pre-booked fixed fares (£85–£120 Heathrow–central including the drop-off charge), executive vehicles, account billing and genuinely reliable airport pickups. It scores a perfect 10 on surge — a fixed quote cannot move — and its weighted score actually tops the table. What keeps it out of the everyday top spot is price: for a casual Tuesday journey you'll pay well over the app-market rate.
Gett
Best corporate black-cab accountsWeighted 5.9 · strongest on: expense tooling
Gett is FreeNow's corporate cousin: primarily black cabs, with detailed expense reporting and account billing built for business travel. If your employer already runs a Gett account, the seamless invoicing is genuinely useful. For individuals there's less pull — pricing tracks FreeNow with somewhat thinner driver supply, and the platform has been ceding ground since 2023. Riders have also flagged peak surcharges appearing on bookings.
Wheely
Best luxury chauffeur appWeighted 5.7 · strongest on: fleet quality
Mercedes E- and S-Class only, uniformed chauffeurs, water and Wi-Fi on board. Wheely isn't competing with Bolt on price and doesn't pretend to; it's the app for occasions where the car is part of the event. Availability is limited to the premium core of the city, and fares are a multiple of standard private hire.
Gone from the rankings: Ola
Ola, once a credible budget alternative, closed its UK operations in April 2024 alongside its Australian and New Zealand businesses. Any list still ranking it is out of date.
Where fixed-price operators fit
Apps optimise for the on-demand moment; hundreds of TfL-licensed operators optimise for the journeys you can plan. For airport transfers, event nights, early starts and anything where a moving price is unacceptable, pre-booking a fixed fare beats every app above on the criterion that matters most that day: certainty. Rushxo (TfL 11588) quotes one fare — VAT, airport charges and waiting time included — and it holds whatever the demand curve is doing. Our surge pricing comparison shows exactly what that certainty is worth in pounds.
FAQs
What's the single best taxi app for London?
There isn't one — journey type decides. Bolt for cheap off-peak trips, Uber for coverage, FreeNow for black cabs, Addison Lee for fixed-price premium, and a pre-booked fixed fare for airports and event nights.
Is Bolt really cheaper than Uber?
Typically 10–20% on like-for-like routes, especially outside central London — but both surge, and the gap can vanish or invert in the moment. Compare both before booking.
Do black cab apps surge?
The TfL meter itself never surges — it's regulated. Some apps add their own peak surcharges on top, so check the estimate screen before confirming.
How did the 2026 VAT change affect these rankings?
It compressed the market. App fares rose 12–20% overnight on 2 January 2026, narrowing the gap to black cabs and strengthening the case for all-inclusive fixed quotes.
Keep comparing
Skip the app roulette
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