Booking an airport transfer for the first time and unsure what "meet and greet" actually means? It's a common question, and the answer is simpler than it sounds. In short, it's a pre-arranged ride where a driver waits for you inside the terminal and takes you to your destination. This beginner's guide explains exactly what a meet-and-greet airport transfer is, step by step how it works, and how it differs from other ways of getting a ride.
A meet-and-greet airport transfer is a pre-booked private car service where, instead of you going to find transport after landing, your driver comes into the airport to meet you — typically waiting in the arrivals hall holding a board with your name. They then help with your luggage and walk you to the waiting car for a direct ride to your destination. The whole thing is arranged in advance at a fixed price, so there's nothing to sort out on the day beyond finding your name on the board.
You arrange the transfer in advance, giving your flight number, arrival airport and destination.
The driver monitors your flight, so they know when you'll actually land, even if it changes.
As you come through into arrivals, your driver is there with your name on a board.
They help with luggage and drive you door-to-door — no queues, no changes.
The key difference is that the driver comes to you, and everything is arranged beforehand. With a rank taxi, you walk to a taxi rank and queue for whatever cab is next, paying by meter. With a ride-hailing app, you book on your phone after landing and walk to a pickup point, often paying a price that surges at busy times. With meet-and-greet, by contrast, a specific driver is already expecting you, waits inside, helps with your bags, and charges a fixed price agreed when you booked — no queuing, no app, no surge, and no uncertainty about whether a car will be available.
Meet-and-greet is especially worth it if you're arriving after a long flight, visiting an unfamiliar city for the first time, travelling with children or lots of luggage, or would simply value not having to think about transport when you land. It costs a little more than queuing for a rank taxi in some cases, but many travellers find the certainty, the help with luggage, and the warm welcome well worth it — particularly at the tired, disorientating moment of arrival. For a straightforward, low-stress arrival, it's hard to beat.
| From | Saloon | Executive | MPV | 8-Seater |
|---|---|---|---|---|
| London City Airport | £81 | £92 | £92 | £104 |
| Heathrow Airport | £93 | £104 | £106 | £112 |
| Gatwick Airport | £123 | £142 | £146 | £158 |
| Luton Airport | £141 | £165 | £169 | £166 |
| Stansted Airport | £141 | £165 | £166 | £174 |
| From | Saloon | Executive | MPV | 8-Seater |
|---|---|---|---|---|
| London City Airport | £146 | £166 | £166 | £187 |
| Heathrow Airport | £167 | £187 | £191 | £202 |
| Gatwick Airport | £221 | £256 | £263 | £284 |
| Luton Airport | £254 | £297 | £304 | £299 |
| Stansted Airport | £254 | £297 | £299 | £313 |
A driver waiting inside, flight-tracked, fixed-price. Saloon seats 4, MPV 6, 8-seaters for groups and luggage.
A: Your driver waits for you inside the airport with your name on a board, rather than you going to find a taxi.
A: Look for your name on a board in the arrivals hall as you come through — the driver will be looking for you too.
A: Your flight is tracked, so the driver adjusts and is there when you actually land — just give your flight number.
A: The driver comes to you inside the terminal, it's arranged in advance, and the price is fixed with no surge.
A: It can cost a little more than a basic rank taxi, but the fixed price, luggage help and waiting driver are worth it for many.
A meet-and-greet airport transfer simply means a pre-booked driver waits for you inside the terminal with your name, helps with your luggage, and drives you door-to-door at a fixed price — no queues, no app, no surge. Give your flight number when booking, and your arrival takes care of itself, making it one of the easiest and most reassuring ways to get from the airport to your destination.
A driver waiting inside with your name — flight-tracked, fixed price.
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