A meet-and-greet airport transfer is a pre-booked service where your driver waits for you inside the arrivals hall holding a name board, then helps with your luggage and walks you to the car. Instead of joining a taxi rank or searching for a rideshare pickup point, you're met by name the moment you clear baggage reclaim — the driver has already tracked your flight and parked, so you're looked after even if you land late.
Key takeaways
- Name-board welcome: the driver waits inside arrivals and greets you by name.
- Flight tracked: the driver monitors your landing and waits free of charge if you're delayed.
- Luggage help: a hand with the bags and a walk to the car — no rank queue.
- Fixed fare: the price is agreed at booking, tolls and arrival wait included.
01 / HOW IT WORKSHow a meet-and-greet works, step by step
You book in advance with your flight number and destination. The driver tracks your flight, parks, and is waiting in the arrivals hall with a name board as you come through. They help with your luggage, walk you to the vehicle, and drive you door-to-door. There's no rank queue and no wandering to a distant pickup zone with your cases.
02 / INCLUDEDWhat's included in a meet-and-greet
A typical Rushxo meet-and-greet includes flight tracking, free arrival wait, the name-board welcome, help with luggage, and any tolls — all inside one fixed fare. Because the wait is included, a delayed flight, a slow passport queue or a lost bag doesn't add to your price.
03 / WHYWhy it beats the taxi rank
After a long flight, the last thing you want is to queue at a rank whose price rises with traffic, or to hunt for a rideshare pickup point and risk a cancellation. A meet-and-greet removes all of that: a named, licensed driver is already there, the fare is fixed, and you go straight to the car. It's especially valuable for families, older travellers, business arrivals and anyone landing at night.
04 / AIRPORTSMeet-and-greet at London's airports
The service works the same way at Heathrow, Gatwick, Stansted, Luton and London City: the driver waits in the relevant arrivals hall after baggage reclaim. At the airport's request they'll confirm a meeting point with you, and you'll have the driver's name and number in advance so you can find each other easily.
FAQFrequently asked questions
What is a meet and greet airport transfer?
It is a pre-booked service where your driver waits inside the arrivals hall with a name board, helps with your luggage and walks you to the car, instead of you joining a taxi rank or finding a rideshare pickup point.
Is meet and greet included at Heathrow?
Yes. At Heathrow and every London airport the driver tracks your flight, parks and meets you in arrivals with a name board after baggage reclaim.
What happens if my flight is delayed?
The driver tracks your flight and free arrival wait is included, so a delay, a slow queue or a lost bag does not change your fixed fare.
Does meet and greet cost extra?
With Rushxo it is part of the fixed fare, along with flight tracking, arrival wait and tolls, so there is no separate charge.
How will I find my driver?
You receive the driver's name and number in advance, and they wait with a name board in the arrivals hall, so you can find each other easily.
Can I book meet and greet in advance?
Yes. Book online or by WhatsApp at any hour, with the fare confirmed before you ride and 24/7 human support.
Time Matters
Book a meet-and-greet transfer
Fixed fares confirmed before you ride. Local licensed drivers, flight tracking, 24/7 human support — and no surge, ever.