Rushxo Booking ("we", "us", "our", or "Company") operates the Rushxo Booking mobile application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.
2. Information We Collect
Booking Information
Full name
Phone number
Email address
Pickup location
Drop-off location
Preferred date and time of booking
Vehicle preference
Special requests or notes
Payment information (processed by third-party providers)
Device & Location Information
Device type and model
Operating system version
Browser type
IP address
Approximate location (for map functionality only)
Usage Information
Pages visited within the app
Time spent on each page
Clicks and interactions
Search queries
Booking completion rates
3. How We Use Your Information
We use the information we collect for the following purposes:
Booking Processing: To process, confirm, and manage your transfer bookings
Communication: To send booking confirmations, updates, and customer support messages
Service Improvement: To analyze usage patterns and improve app functionality
Support: To respond to customer inquiries and provide technical support
Safety & Compliance: To detect fraud and comply with legal requirements
Marketing: To send promotional offers (only if you opt in)
Analytics: To understand user behavior and improve user experience
4. Data Security
Your data security is important to us.
We implement the following security measures:
Encryption: All data transmitted to our servers is encrypted using HTTPS/TLS
Secure Storage: Data is stored on secure servers with restricted access
Access Control: Only authorized Rushxo employees can access your information
Regular Audits: We conduct regular security assessments
Incident Response: We have procedures in place for data breaches
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Sharing of Information
We do NOT sell, trade, or rent your personal information to third parties. However, we may share information in these limited cases:
Service Providers: We share information with payment processors (Stripe, PayPal) only to process payments
Legal Requirements: We may disclose information if required by law or court order
Business Transfers: If Rushxo is acquired, your information may be transferred as part of that transaction
With Your Consent: We may share information if you explicitly consent
We are not responsible for these third parties' privacy practices. We encourage you to review their privacy policies.
7. Your Rights & Choices
Depending on your location, you may have the following rights:
Access: You can request a copy of your personal data
Correction: You can request corrections to inaccurate information
Deletion: You can request deletion of your data (with some exceptions)
Opt-Out: You can opt out of marketing communications anytime
Data Portability: You can request your data in a portable format
To exercise these rights, contact us at privacy@rushxo.com
8. Cookies & Tracking
Our app uses cookies and similar tracking technologies to:
Remember your preferences
Improve user experience
Analyze usage patterns
Personalize content
You can control cookies through your device settings. Disabling cookies may affect app functionality.
9. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect information from children under 13. If we learn that we have collected such information, we will delete it immediately. If you believe we have collected information from a child under 13, please contact us at privacy@rushxo.com
10. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill legal obligations. Generally:
Booking information: Retained for 7 years (for legal/tax purposes)
Communications: Retained for 2 years
Analytics data: Retained for 13 months
11. International Transfers
If you access our service from outside the UK, your data may be transferred to and processed in the UK or other countries. By using our service, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the app after changes means you accept the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: